I received the wrong order—what should I do?

At Banana Bliss Splits, we strive for perfect orders every time. If you receive an incorrect order, please don't worry. We're here to fix it quickly so you can enjoy your delicious banana split without delay.

Step 1: Contact Customer Service

Reach out to our customer service team as soon as possible with your order number and details. You can contact us via phone, email, or through our website's support chat for immediate assistance.

Step 2: Provide Order Details

Please provide your name, order number, and a description or photo of the incorrect items received. This helps us quickly identify and resolve the mistake.

Step 3: Resolution Options

We will promptly offer a replacement or refund based on your preference. Our goal is to ensure your satisfaction and restore your trust in Banana Bliss Splits.

Additional Support

For ongoing inquiries or concerns about your order, our friendly team is ready to assist. Your happiness is our priority at every scoop and split!

Conclusion

Receiving the wrong order can be inconvenient, but Banana Bliss Splits is committed to making it right swiftly. Contact us with your order details, and we’ll ensure you’re enjoying the perfect banana split in no time.